Terms & Conditions - Tripper

Glasgow Smartzone Ticketing Limited the (“Company”) use smartcards. The “tripper” is a smartcard which works by storing your bus ticket on the card, replacing the paper tickets that you previously would have bought and used. Details of our smartcards can be found at www.glasgowtripper.com

Use of the tripper smartcard (“the Smartcard”) is subject to these Terms and Conditions available at www.glasgowtripper.com

You should print a copy of these terms and conditions for your records.

GENERAL USE
USE
EXCLUSIONS

The Glasgow Tripper cannot be used on the following services: 

FIRST AND LAST BOUNDARY POINTS FOR THE GLASGOW TRIPPER

A table detailing these, can be found at http://www.glasgowtripper.co.uk/terms-conditions

LOST OR STOLEN CARDS
REPLACEMENT CARDS
CORRUPT AND DAMAGED CARD POLICY
PURCHASES

If you add a ticket to your Glasgow Tripper card over the internet using the site www.glasgowtripper.com you must allow 24 hours for the ticket to be available for you to upload to your card on the bus.

Please note that all tickets purchased via the website, must be collected on the bus within 2 months of purchase. After this time, the ticket may no longer available to collect on our ticket machines and may need to be re-actioned. If you need to discuss an issue with an uncollected ticket, please contact our customer services team on 0345 241 1595 or by email at info@glasgowtripper.com

REFUNDS
DATA PROTECTION
INTELLECTUAL PROPERTY

You acknowledge that all copyright, trademarks and all other intellectual property rights in the Smartcard shall remain vested in the Company or its licensor.

LIABILITY

You agree that, except for death and personal injury arising from the negligence of the Company, the Company shall not be liable in contract, tort, negligence, statutory duty or otherwise for any loss or damage whatsoever arising from or in connection with these terms and conditions, including damage for loss of business, loss of profits, business interruption, loss of business information or any other pecuniary loss (even where the Company has been advised of the possibility of such loss or damage).

SUSPENSION AND TERMINATION

The Company shall have the right to immediately terminate these terms and conditions and/or suspend the use of the Smartcard if you commit a breach of these terms and conditions.

CHANGES TOT HE TERMS & CONDITIONS

The Company reserves the right to change these terms and conditions from time to time. Your continued use of the Smartcard following notice of such change shall be deemed to be your acceptance of any such change. It is your responsibility to check the terms and conditions regularly to determine whether these terms and conditions have been changed. If you do not agree to any change to the terms and conditions then you must immediately stop using the Smartcard.

SEVERABILITY

Each provision of these terms and conditions shall be construed separately, applying and surviving even if for any reason one or other of those provisions is held inapplicable or unenforceable in any circumstances and shall remain in force notwithstanding the termination of these terms and conditions howsoever occasioned.

NO WAIVER

No waiver by the Company shall be construed as a waiver of any breach of any provision of these terms and conditions.

CHOICE OF LAW

These terms and conditions shall be governed by Scottish law and the parties hereby irrecoverably submit to the exclusive jurisdiction of the Scottish Courts.

ENFORCEMENT AND COMPLAINTS

When we receive a formal written complaint through our customer services team at, Tripper Customer Service, C/O McGills Buses, Old Greenock Road, Inchinnan, PA4 9PG we will contact the person making the complaint and attempt to resolve the problem.

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Please note that Glasgow Tripper smartcards are ONLY available to buy via this website.  We are aware of a fraudulent Facebook page - Glasgow public transport card.  Please do not share your bank details on this page and report to Facebook.  The police and Facebook have been contacted regarding this scam.